September 2017 Fan Mail!

Congratulations to the September 2017 Fan Mail Recipients!

Celina McKay, Culinary Supervisor

Celina is the definition of a team player! When the kitchen wasn’t busy, she was finding ways to help front staff by pouring beers and replenishing FOH stock!

Alex Macedo, Quick Service Attendant

Alex really went above and beyond with his customer service! He made every interaction personal and made sure every customer left happy. His energy was awesome and he was very positive. Way to go, Alex!

Gina Carpenter, Hawker (Alcohol)

Re-bagging and cleaning up after the entire cache of empty can bags from the busiest show of the summer! Amazing teammates.

Miguel Leon, Quick Service Hospitality Supervisor

Miguel did an amazing job standing in for host in Club and guiding guests to their seats. What a team player!

Jet Khan, Fan Experience Supervisor

A fan returned to Rogers Arena after 3 years to thank Jet! He had helped this fan get her keys out of her car, capping off what she described as being some of the best customer service she has ever received. Great play, Jet!

Nicola Barrett, Quick Service Attendant

A full-time staff recognized her outstanding service to fans! For example, a family ordered popcorn and she suggested extra cups for the kids to share. Thank you for thinking outside of the box!

Chw-Han Yu, Quick Service Attendant

Great customer service! Greets and thanks every single customer and help with everything, what a great team player!

Mario Jacques, Event Housekeeper

Making this place spick & span. On his knees scraping gum off the carpet at Gate 3 with his own keys! Well done!

Chelsea de Fazio, Quick Service Attendant

Chelsea Stepped up as a trainer when in need and was extremely efficient. While training she provided outstanding customer service to all fans!

Peter Senften, Hawker (Alcohol)

Re-bagging and cleaning up after the entire cache of empty can bags from the busiest show of the summer! Amazing teammates.

Kimberly Croft, Quick Service Attendant

Kimberly takes initiative and doesn’t wait to be told what to do. A great team player and offers great customer service! Way to go!

Gift Card Winners:

• Mario Jacques, Event Housekeeper
• Nicola Barrett, Quick Service Attendant
• Chelsea de Fazio, Quick Service Attendant