02 Nov October 2018 Fan Mail
Congratulations to the August / October 2018 Fan Mail recipients!
Gordon Sonier, Event Security
Gordon was completely on the ball with the new cannabis laws and caught a bag of “edibles” during a secondary search and did not allow it in the building. Way to go, Gordon!
Nikki Lewis, Suite Attendant
Way to go Nikki, recognizing the needs of a family attending Ellen Degeneres, reaching out (on your own time) and ensuring we got them relocated to accessible seats! You’re amazing!
Caileigh Kirkby, Concierge Supervisor
Thank you for everything. No, really, everything. From running to a mtg that wasn’t there to remaining calm after getting locked in the stairwell to rapid deployment when we were surprised by door time! You are a true professional and your commitment to CSE is outstanding!
Tanya Bourque, Event Security
Thank you for taking care of a distraught mother and daughter who had lost her son in the crowd during Ellen Degeneres. The son who experiences anxiety caused his mom to worry and be upset but Tanya stayed with her the entire time until they were reunited. Way to go, Tanya!
Jacqui Fenn, Concierge Supervisor
Thank you for your hands-on approach to Saturday’s NBA game – it was much appreciated!
Ember Loh, Quick Service Attendant
An outstanding new employee who did condiments on her own, opening night, and nailed it! A very hard-working and friendly girl – can we clone her?!
Jacqui Fenn, Concierge Supervisor
SHE IS AMAZING!!!
Zach Leach, Quick Service Attendant
Thank you for being willing and eager to take any challenge and for working hard with a positive attitude! You’re awesome!
Sheryl Williamson, Concierge Supervisor
Thank you for going above and beyond your duties. Sheryl makes an impact on her team and is recognized as a respected leader and hard-worker who inspires and builds pride amongst her peers. Keep it up, Sheryl!
Ken MacDonald, Event Host
A guest who attended her first game and has anxiety and crowd issues sat at GSC 100 for a while. She was so appreciative of Ken’s patience and help he provided, and was very grateful for him calming her down. Awesome job, Ken!
Tracy Ghirardi, Concierge Team Lead
Thank you for your calm demeanor and get-it-done attitude on a tough pre-season game night. Our team appreciates it and relies on you!
Jane Reed, Event Host
Outstanding work on the floor in a confusing and busy NBA game! Jane went out of her way to get a map of the seating and direct people to their seats. Keep it up, Jane!
Vanessa Yan, Concourse Concierge
Vanessa was a HUGE help to us – she worked every day during DOTA… and, technically, she’s not even on our team! Thanks Vanessa, we will miss you!
Nikki Lewis, Suite Attendant
Nikki knew that the health inspector was here today and was proactive in getting new eyewash bottles for the pantries and kitchen when those had expired. Way to be safety focused!
Caileigh Kirkby, Concierge Supervisor
Caileigh is a rock star! She, and baby Kirkby, worked every single day this week’s DOTA event! Thank you, Caileigh, you did an outstanding job!
Tegan O’Shaughnessy, In-Seat Server
Guests in Club Section mentioned in discussion they lost their drink wristband and Tegan immediately went to get a replacement! They were so impressed!!!
Gift Card Winners:
- Nikki Lewis, Suite Attendant
- Tanya Bourque, Event Security
- Jane Reed, Event Host
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