10 Jan December 2018 Fan Mail
Congratulations to the December 2018 Fan Mail recipients!
Shenjleen Nand, Hawker
Shenjleen displayed very positive energy while at work. Her engagement with fans was always outstanding. She also took leadership when it was necessary.
Leah Dryden, Event Host
Leah welcomed and oriented a guest with autism, informing the guest of all the features available to him, and leaving the family very impressed.
Catherine Fu, Hospitality Supervisor
Catherine displayed outstanding customer service, and compassion. She is an incredibly warm and caring person. We are lucky to have you Catherine!
Miguel Leon, Quick Service Supervisor
Miguel went out of his way to assist an in-seat bartender when he was busy. He displayed incredible ability to multitask during a stressful situation, by managing his own stand while ensuring the bartender was not overwhelmed.
Nigel Headley, Event Host
Nigel stayed out at the bag check for the entire night to assist the team on a very cold night, way to go Nigel!
Aftar Kazic, Server Assistant
Aftar’s attention to detail and commitment to excelling in all aspects of his position is outstanding. He has an amazing attitude and is constantly supportive.
Catherine Strang, Event Host
Catherine did a great job upgrading a guest from section 317 to section 107.
Dawn Girling, Server
Went above and beyond her serving position to offer tons of help on the bar when they were down a bartender!
Ricky Lau, Event Host
Ricky was informed of a guest with mental health issues. He took the initiative to go meet him and create a relationship. Ricky was proactive to address his behaviors and create an opportunity for easier communication.
Fatin Issa, Event Housekeeper
Outstanding work keeping the floor dry inside Gate 2 during a rain storm!
Sonia Brar, Fan Experience Supervisor
She was extremely competent dealing with a demanding fan. Great job! Good team work!
Marjorie Robertson, Event Host
Marjorie noticed a wet spill and immediately got a yellow caution umbrella to place over the spill. She then ran and got napkins to clean up the spill. Thanks for keeping us and fans safe from a fall!!
Justin Sarris, Audio Systems Technician
Justin is always prompt, friendly & 99.9% of the time he addresses issues successfully. Great attitude!! Yay Justin!!
PCS Concierge Team
The entire PCS Concierge Team was absolutely amazing during the crossover December 27th from game 1 & 2 with helping clean up the suites & clubs before the start of game 2. Your guys absolutely ROCK and are such a phenomenal team to work with!
Pam London, Concierge
Pam is always prepared and on the ball! Pro-active, good communication and comes up with great suggestions. Always happy to see her walk through the door on game night!
Kent Kwok, Concierge
Kent did a fabulous job tonight being communicative and proactive with all staff regarding same ‘interesting’ suite guests. Great job Kent!
Gift Card Winners:
- Miguel Leon, Quick Service Supervisor
- Ricky Lau, Event Host
- Marjorie Robertson, Event Host
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