Fan Mail

Congratulations to the December 2018 Fan Mail recipients! Shenjleen Nand, Hawker Shenjleen displayed very positive energy while at work. Her engagement with fans was always outstanding. She also took leadership when it was necessary. Leah Dryden, Event Host Leah welcomed and oriented a guest with autism, informing the...

Congratulations to the November 2018 Fan Mail recipients! Ashley Smith, Concierge Ashley did a fantastic job with service recovery with a guest in C500 who's seat physically broke. Thanks for ensuring he enjoyed the game! Dhaman Gosal, Suite Attendant Suite 205 TELUS Patrons were very thrilled with the service...

Congratulations to the August / October 2018 Fan Mail recipients! Gordon Sonier, Event Security Gordon was completely on the ball with the new cannabis laws and caught a bag of “edibles” during a secondary search and did not allow it in the building. Way to go, Gordon! Nikki...

Congratulations to the August / September 2018 Fan Mail recipients! Roselyn Panganiban, Event Housekeeper A huge thank you to Roselyn for being very proactive and always on time with all our requests. She is absolutely the best! Would love to see her on L200 all the time. Don...

Congratulations to the June / July 2018 Fan Mail recipients! Roselyn Panganiban, Event Housekeeper Roselyn is the absolute best! She is so quick to respond to our calls and always keeps L200 spic and span. She is always lovely and very friendly! Rusty Wills, Event Host A Fan contacted...

Congratulations to the May 2018 Fan Mail recipients! Ned Mannella, Event Host I was concerned attending the P!NK concert because my daughter is in a wheelchair and has limited mobility. Ned met us inside Gate 16 with a huge smile and friendly attitude, helping us get to...

Congratulations to the April 2018 Fan Mail recipients! Samantha Sigurdson, Event Host Samantha was amazing and she is such an asset to Rogers Arena. She made my boys (3 year old twins) first game / birthday a memory. She went above and beyond to make this day...

Congratulations to the March 2018 Fan Mail recipients! Ned Manella, Event Host Ned is always so happy and smiley and always has a joke ready for you. At a recent game Ned was doing breaks and I was late getting back to my tunnel to allow him to...

Congratulations to the February 2018 Fan Mail recipients! Samantha Sigurdson, Event Host The roof in Section 328 was leaking during SuperSkills and bravo was called but didn’t arrive due to shortage. Sam showed initiative and came to Guest Services to get replacement seats and then accompanied them...

Congratulations to the January 2018 Fan Mail recipients! Uazikama Heuva, QSA Great speed and sense of urgency! Picked-up everything very fast at Jugo. Keep up that great work, Vazikama! Steve Logan, Event Host A guest told me how lucky we are to have Steve as part of our team....